Businesses may ask: 1) Is this a Service Dog? 2) What task does the Service Dog Preform? Businesses may not: 1) Require special identification for the dog. 2) Ask about the person’s disability. 3) Charge additional fees for the dog. 4) Refuse admittance, isolate, segregate, or treat this person less favorably than other patrons. A person with a disability cannot be asked to remove his service dog from the premises unless: 1) The dog is out of control and the handler does not take effective action to control it. 2) The animal poses a direct threat to the health or safety of others (any business that sells or prepares food must allow service animals in public areas even if state or local health codes prohibit animals on the premises). Refusal to provide equal access to people with disabilities with service dogs is a federal civil rights violation, provided by the American Disability Act of 1990. Violators of the ADA can be required to pay money damages and penalties.
