In Short: A well-behaved Service dog is unobtrusive, realizes that you are in control, and as a team you do not pose a public threat.
Dismissal: The Americans with Disabilities Act enables people with physical and psychological needs the relief they require through the use of Service Dogs by assisting them with their daily activities. Any dog that displays bad behavior, acts aggressively (growling, biting, showing teeth) may not be considered and will not qualify as a Service Dog. Keep in mind that even a well-trained Service Dog is not perfect and muzzling is an option.
Commands may be administered to your
Service Dog using verbal orders, hand signals or
a combination of the two.
The dog must remain calm and under control
while departing the vehicle. He/ she must wait
until released before exiting. Once out of the
vehicle the dog must wait quietly until such time
as you command, while under no
circumstances should the dog be off lead.
Approaching a Structure
The dog must remain in a heel position* at all
times. Traffic, loud noises and other distractions
should not gain the attention of the dog. As a
team you should project a relaxed attitude.
When you are standing still or walking, the neck/
shoulder region of the forward-facing dog is
lined up with your right or left leg, and close
Controlled Entry Through a Opening
The dog must remain in a heel position at all
times. Soliciting of attention should not be
The dog must be obedient to your commands
i.e.: sit, come, stay, lay, heel, etc
The dog may acknowledge noise, but in no way
should the dog show aggression or fear.
While seated the dog should sit under the table
if permissible. If not, as close as possible will
suffice. Dropped food retrieval should not be
permitted under any circumstances.
Off Lead Retrieval
If lead is dropped at any time the dog must
remain in the heel position, unless otherwise
Load into Vehicle
Load into vehicle should be conducted quickly
and efficiently with either the dog or the handler
entering first. The dog must not wander but
patiently wait for instructions.